Est. In 2023.
Est. In 2023.
Last reviewed: May 2026
Next review due: May 2027
The School of Civil Celebrancy Ltd is committed to protecting personal information and handling it lawfully, fairly and responsibly.
We follow the requirements of the UK General Data Protection Regulation, known as UK GDPR, and the Data Protection Act 2018. We also follow guidance issued by the Information Commissioner’s Office, known as the ICO.
This policy explains what personal information we collect, why we use it, how we store it, who may have access to it, and what rights individuals have.
The School of Civil Celebrancy Ltd provides training, mentoring, assessment, support and related services.
For the purposes of data protection law, we are the data controller for the personal information we collect and use.
Contact details:
Rev’d J Matson-Higgins
Director
The School of Civil Celebrancy Ltd
Hedgerow House
505 Broadgate
Weston Hills
Spalding
PE12 6DB
United Kingdom
Email: hello@theschoolofcivilcelebrancy.co.uk
Telephone: 01273 974 958
We may collect and hold the following information:
We only collect information that is needed for clear and lawful purposes.
We use personal information to:
Under UK GDPR, we must have a lawful reason for using personal information. The lawful bases we may rely on include:
Contract
Where we need to use personal information to provide a course, service, booking, assessment or related support.
Legal obligation
Where we must keep certain records, such as financial and accounting information.
Legitimate interests
Where we use information to run and manage the School of Civil Celebrancy Ltd, respond to enquiries, keep records, improve services, and protect the organisation.
Consent
Where we ask for permission, for example for certain marketing communications, photographs, testimonials or optional communications.
We may contact learners, clients and enquirers about our services, updates, courses or related information.
Where consent is required, we will ask for it. Individuals can unsubscribe or ask us to stop sending marketing communications at any time.
We may use systems such as Mailchimp or similar platforms to manage occasional mailouts.
Telephone calls may be recorded for training, quality, safeguarding, complaint handling or record-keeping purposes.
Online meetings, training sessions or assessments may take place through platforms such as Zoom, GoToMeeting or similar services.
Where a session is recorded, we will make this clear where possible.
To run our services, personal information may be stored or processed using trusted systems and service providers. These may include:
These providers only process information where needed to provide their services to us. We do not sell personal information.
We do not share personal information unnecessarily.
We may share information where:
It is needed to deliver a course, service, assessment or booking
A trusted service provider processes information on our behalf
We are legally required to do so
It is required for accounting, insurance, safeguarding, legal or regulatory reasons
It is necessary to protect someone’s vital interests
The individual has given consent
Where service providers process personal information for us, we expect appropriate safeguards to be in place.
We do not keep personal information for longer than necessary.
As a guide:
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
This may include:
All team members who have access to personal information are expected to understand and follow their data protection responsibilities.
The School of Civil Celebrancy Ltd may occasionally work outside the UK, including in South Africa.
Where personal information is accessed, transferred or processed outside the UK, we will take steps to ensure that appropriate safeguards are in place.
The ICO explains that international transfers may need adequacy arrangements, an International Data Transfer Agreement, or another recognised safeguard.
If a personal data breach occurs, we will assess the risk and take appropriate action.
Where a breach is likely to result in a risk to people’s rights and freedoms, we will report it to the ICO without undue delay and, where required, within 72 hours of becoming aware of it.
Where necessary, we will also inform affected individuals.
Individuals have rights under UK GDPR. These include:
Not all rights apply in every situation, but we will always consider requests properly.
Individuals have the right to ask for a copy of the personal information we hold about them.
This is known as a subject access request, or SAR.
A request can be made verbally or in writing. The ICO confirms that a SAR can be made verbally, in writing, or even through social media, as long as it is clear the person is asking for their own personal information.
We may need to ask for proof of identity before releasing information.
We will usually respond within one calendar month of receiving a valid request and any information needed to confirm identity.
Requests can be sent to:
Rev’d J Matson-Higgins
Director
The School of Civil Celebrancy Ltd
Hedgerow House
505 Broadgate
Weston Hills
Spalding
PE12 6DB
United Kingdom
Email: hello@theschoolofcivilcelebrancy.co.uk
If anyone has concerns about how we use their personal information, they should contact us first so we can try to resolve the matter.
They also have the right to complain to the ICO, which is the UK supervisory authority for data protection. The ICO recommends that UK organisations tell people they can complain to the ICO and provide contact details.
ICO website: ico.org.uk
ICO helpline: 0303 123 1113
This policy will be reviewed at least once every 12 months, or sooner if there are changes to the law, ICO guidance, our systems, or the way we use personal information.