The School of Civil Celebrancy Learners Charter - Tutor/Assessor Support Statement

What you can expect from your tutor & assessor

In the same way that most learners study modules on a part-time basis, all of the School of Civil Celebrancy contracts are for part-time work-from-home basis. Your assessor will mark and at times provide feedback on your assignments, and observe your progress according to the arrangements for your course. If you have any queries or concerns about the support you are receiving, talk to your tutor or contact the School of Civil Celebrancy via the link within your learner portal.

Your assessor will do the following

• Assess your work fairly and objectively according to given marking schemes and give written feedback where possible to help you in your learning. It is your responsibility to stick to deadlines and timetable your learning schedule.
• Your work will normally be graded within 21 days of submission. Please note that Bank Holidays and other School closure days (normally between Christmas and New Year) do not count as working days for this purpose.
• Uphold the academic standard of the School of Civil Celebrancy to maintain the quality and integrity of the qualification you are studying.
• Seek to make contact with you by email if you appear not to be engaging well with module activities, answers, in order to support you with your studies.

Plan your studies to ensure you meet any cut-off dates, particularly any that occur whilst you are away from home or where personal circumstances may change.

• Contact the School of Civil Celebrancy if you anticipate any problems with the submission of work on time. You must obtain permission for any extensions to cut-off dates in advance. Late submissions of mass uploads into the portal is not permitted at all. Discuss your situation with the School of Civil Celebrancy.
• Contact the School of Civil Celebrancy if you need help or if you are finding it difficult to keep up with your personal studies.
• Respect any guidelines from your assessor or the School of Civil Celebrancy regarding preferred channels of communication or preferred times of contact.
• Respond to emails or phone messages from your tutor, assessor or the School of Civil Celebrancy in a timely way.
• Make use of the information and resources provided regarding the School of Civil Celebrancy policies and procedures (eg. Through the link found on: www.theschoolofcivilcelebrancy.co.uk or within your terms and conditions – this route may provide the answer to a procedural query more rapidly than enquiring.
• Attend face-to-face or online tutorials you have been booked in for, if you know you won’t be attending, cancel in a timely manner.

This policy will be reviewed every 12 months by the School of Civil Celebrancy Team.

Please view the School of Civil Celebrancy Terms and Conditions for additional information. Please click here for our T’s and C’s.